CFP3/Help Guide/Miscellaneous Task Center/Submit Files

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Miscellaneous - Submit Suspicious Files

Files which are not in the Comodo safelist and are also unknown to the user can be submitted directly to Comodo for analysis and possible addition to the safelist.

File Submission Process

Files can be transferred into this module by clicking the 'Move to..' button in the 'My Pending Files' and 'My Own Safe Files' areas. The interface also allows you to manually add files that you would like to submit. Click 'Add' to manually add suspicious files to the 'List of Files'. Similarly, to remove a file from the submission process, click the 'Remove' button.

Use the 'Add...' button to manually select and add executables to the list.

The drop down allows you to choose the type of executable you wish to block. After locating the file or files you wish to submit, click the 'Open' button. Note: You cannot submit files that are already on the Comodo safe list.

You have the option to add an accompanying description to each file you submit and also the option to associate your email ID with the submitted file(s). Our analysts may use this address to contact you should they require further clarifications.

Click 'Submit' to send the files to Comodo for analysis.

Please wait for the confirmation to be displayed after clicking the Submit button to ensure that the file is submitted successfully. Comodo will analyse the file you submit. If it is found to be trustworthy, it will be added to the Comodo safelist.