The security client on an endpoint needs to connect to various cloud services in order to download updates and implement protection features. Example services include the FLS (file look-up service), the Valkyrie file verdict service, and the website filtering service.
CCS can generate a diagnostic report on an endpoint’s connectivity with these services. This can help you troubleshoot issues you may be experiencing.
Open Comodo Client Security (CCS) on the local endpoint
Click the help icon at bottom-right of the interface, then select 'Diagnostics':
Click 'Create Report...' in the 'Diagnostics' dialog:
An example report is shown below: