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How to check connectivity status of CCS on an endpoint

Release Time
01/19/2018
Views
2208 times
Category
Xcitium Client Security
Tags


  • The security client on an endpoint needs to connect to various cloud services in order to download updates and implement protection features. Example services include the FLS (file look-up service), the Valkyrie file verdict service, and the website filtering service.

  • CCS can generate a diagnostic report on an endpoint’s connectivity with these services. This can help you troubleshoot issues you may be experiencing.

Summary

  • Open Comodo Client Security (CCS) on the local endpoint

  • Click the help icon at bottom-right of the interface, then select 'Diagnostics':

 

  • Click 'Create Report...' in the 'Diagnostics' dialog:
     


 

  • An example report is shown below:
     

 

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