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How to check connectivity status of CCS on an endpoint

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Xcitium Client Security

  • The security client on an endpoint needs to connect to various cloud services in order to download updates and implement protection features. Example services include the FLS (file look-up service), the Valkyrie file verdict service, and the website filtering service.

  • CCS can generate a diagnostic report on an endpoint’s connectivity with these services. This can help you troubleshoot issues you may be experiencing.


  • Open Comodo Client Security (CCS) on the local endpoint

  • Click the help icon at bottom-right of the interface, then select 'Diagnostics':


  • Click 'Create Report...' in the 'Diagnostics' dialog:


  • An example report is shown below: