How to configure polling intervals for Windows communication client

• The communication client installed on an endpoint periodically contacts Endpoint Manager to provide various updates about the endpoint.

• Example data sent includes device security configuration, installed applications, CPU usage, operating system changes, patch status and so on.

• A 'polling interval' is the length of time between each of these updates. You can change the intervals as per your preference.

View and modify polling intervals

• Login to Comodo One / Dragon

• Click 'Applications' > 'Endpoint Manager'

• Click 'Settings' > 'Portal Set-up'

• Click 'Client Settings' > 'Windows' > 'Communication Client'

• Click the 'Edit' button

• Use the sliders to modify the intervals as required:
  
  
   

• Device dynamical information update

  •  Interval at which the device should send overall status updates to EM.

  • This includes security configuration, OS status, network information, memory status and name of the device.

  • Default = Every 15 minutes.

• Request device commands

  • Interval at which the device should query EM to collect any new instructions.

  • An example 'command' is an update to the device configuration profile.

  • Default = Every 15 minutes.

• Sending device online status confirmations

  • Interval at which the device should contact EM to confirm that it is online.

  • EM will change the device status to 'Offline' if it does not receive a confirmation message in the set time.

  • Default = Every 1 minute

• Click 'Save' to apply any changes you make.