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How to use search and filter options in the device list interface

Release Time
05/22/2020
Views
35 times


Open Endpoint Manager > click 'Devices' > 'Device List' > 'Device Management'

  • The 'Device Management' screen is an inventory of all mobile devices and endpoints for a company.

  • It shows each device's connection and patch status, which security components are enabled, recent activity, and more.

  • This article explains how to filter the devices and search for specific devices from the list

View devices by customer / device group

Filter devices by various criteria like OS, status, name and more

Search a device using the search bar

View devices by customer / device group

  • Login to Comodo One/ Dragon

  • Click 'Applications' > 'Endpoint Manager'

  • Click 'Devices' > 'Device List' on the left

  • Click the 'Device Management' tab (if not open already)

 

The middle pane shows the hierarchical structure of your customers and their device groups.

  • Click 'Show all' to view every device enrolled to EM

  • Click a customer name to view the device groups belonging to the customer

  • Click a device group to view the devices in that group

Filter devices by criteria

  • Click 'Devices' > 'Device List' on the left

  • Click the 'Device Management' tab

  • Click a column header to sort items in ascending/descending order of entries in that column.

  • Click the funnel button    on the right to view more filters.

  • Select or enter your filter criteria and click the 'Apply' button

  • You can select any number of criteria for filtering the devices

 

The available filter options are:

OS – Select the operating system to view only the devices with those.

Online status - Filter devices based on their current connection state with Endpoint Manager

Name -Enter the device name in part or full

Logged-in User - Enter the username of the currently signed-in user to view their devices

Client security status - Filter devices based on whether Comodo Client Security (CCS) is installed and its status

Virtual desktop status - Filter devices based on whether virtual desktop is currently running (Windows devices only)

Patch status - Filter devices based their patch availability status (Windows devices only)

Customer - Enter the name of the customer organization in part or full

Owner - Enter the name of the user for whom the devices are enrolled

Last activity - Specify the period within which EM has executed actions on devices

Duplicate devices - Select whether to show only primary devices or duplicate devices or both.

Old Devices - Choose whether or not to include devices marked as 'Old' in the device list. You can configure the continuous inactivity period for a device to be marked as 'Old' in 'Settings' > 'Portal Setup' > 'Device Removal Settings' interface. See this wiki to read more.

Search a device using the search bar

  • Click 'Devices' > 'Device List' on the left

  • Click the 'Device Management' tab

  • Use the search box at the top to filter devices by any parameter in the table.

  • Enter your search criteria in part or full

  • Click the magnifying glass icon to view the results