Open Endpoint Manager > Click 'Devices' > 'Device List' > 'Device Management' > select target devices > click 'Delete Device'
You can remove devices that need not be managed from Endpoint Manager at any time.
Once a device is deleted from EM, all configuration profiles and apps installed by EM will also be removed from the device.
Windows Devices - You have the option to also uninstall the communication and/or security client when removing the device.
Android, iOS, Mac OS and Linux devices - Users can manually uninstall the clients and iOS profile from their device. Instructions for uninstalling the agent/software are available at the end of this section.
Remove devices from Endpoint Manager
Login to Xcitium
Click 'Applications' > 'Endpoint Manager'
Click 'Devices' > 'Device List'
Click the 'Device Management' tab above the control buttons
Select a company or group on the left to view only their devices
Select 'Show all' to view every device added to EM
Select the device(s) you want to remove
Click 'Delete Device' from the options at the top. If 'Delete Device' is not available, click 'More' at top-right then 'Delete Device' from the options.
A confirmation is shown:
If you have selected Windows devices, you can choose to uninstall the communication client and/or the CCS software in the confirmation dialog:
Click 'Confirm' to remove the device from Endpoint Manager.
Navigate to 'Settings' > 'Apps' on the Android device
Select 'Xcitium Client'
Tap the 'Uninstall' button.
The communication client app will be removed from the device.
Remove the EM profile from an iOS device
Navigate to 'Settings' > 'General' on the iOS device
Select 'Profile' > 'Xcitium Profiles' (certificate and EM)
Tap the 'Remove' button.
The EM profile will be removed from the device.
Remove the EM profile from Mac devices
Navigate to 'Settings' > 'General' on the Mac OS endpoint.
Select 'Profile' > 'Xcitium Profiles' (certificate and Endpoint Manager)
Click the 'Remove' button.
The Endpoint Manager profile will be removed from the device.
Remove the communication client from Linux devices
Open the console terminal
Enter the following command:
$ sudo systemctl stop itsm && sudo systemctl disable itsm && sudo rm -f /etc/systemd/system/itsm.service && sudo rm -rf /opt/Xcitium.