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How to set admin rating for an application in Endpoint Manager


  • A file’s trust rating determines how Comodo Client Security (CCS) handles the file.
     
  • These are the possible file ratings:
     
    • Trusted - The file is safe and is allowed to run normally on the endpoint
       
    • Malicious - The file is malware and is quarantined or deleted on the endpoint.
       
    • Unrecognized - No trust rating is available for the file. Unrecognized files are automatically run in the container because there is the possibility they are malicious. Contained applications write to a virtual file system and registry, and cannot access other processes or user data. You have the option to auto-upload these files to Valkyrie for behavior testing. The tests will identify whether the file is trustworthy or malicious.
       
  • Going one step further, a file can be rated by three sources:
     
    • FLS rating - This is the official Comodo rating of the file. CCS gets this rating from our file-lookup server when it runs a virus scan on the file.
       
    • Admin rating - Admins can use Endpoint Manager to apply their own rating to a file.
       
    • Local rating - End-users (or admins) can set a file’s rating in the CCS interface.
       

Ratings are prioritized as follows:

1) Admin rating

2) Local rating

3) Comodo rating

There are two ways admins can set a trust rating in Endpoint Manager:

Application Control interface

  • Login to Comodo One / Dragon
     
  • Click 'Applications' > 'Endpoint Manager'
     
  • Click 'Security Sub-Systems' > 'Application Control'

The interface shows a list of all files discovered from all managed endpoints with their trust ratings:

  • Select the file for which you want to set a rating
     
    • Tip – Click the funnel icon at the top right and use the filters to search for a specific item
       
  • Click 'Change Rating'.
  • Select the new rating from the options:
     
    • Rate File as Trusted
       
    • Rate File as Malicious
       
    • Rate File as Unrecognized


       

      The new admin rating will be set and sent to all endpoints. The new rating will determine the file's run-time privileges.

      Device Details interface
       
      • Login to Comodo One
         
      • Click 'Applications' > 'Endpoint Manager'
         
      • Click 'Devices' > 'Device List' > 'Device Management'
         
        • Select a company or group on the left to view only their devices

          OR
           
        • Select 'Show all' on the left to view every device enrolled to EM
           
      • Click the name of a Windows device then select the 'File List' tab:


         
      • Select the file(s) whose rating you want to change
         
        • Tip – Click the funnel icon at the top right and use the filters to search for a specific item
           
      • Click the 'Change Rating' button.
         
      • Choose the rating you want to from the drop-down:



        The new admin rating will be set and sent to all endpoints. The new rating will determine the file's run-time privileges.


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