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How to view every threat that has appeared on your managed devices

Release Time
06/26/2017
Views
536 times
Category
Security Sub-System
Tags


  • The 'Threat History' area shows all malicious events found on managed devices over time.
     
  • The list shows items that have been removed from devices and those which are still present.
     
  • The list is useful for auditing, troubleshooting and analyzing customer networks.
     
  • You can filter the list by various criteria, export the list to .csv, and clear history items you no longer require.

View and manage threat history

  • Login to ITARIAN
  • Click ‘Applications’ > ‘Endpoint Manager’
  • Click 'Security Sub-systems' > 'Antivirus'
  • Click the ‘Threat History’ tab:

  • Click a company name in the middle strip to view malware found on specific company devices

      Or

  • Select 'Show All' to view malware found on all enrolled devices
     

Sort, Search and Filter Options

  • Click any column header to sort items in ascending/descending order of the entries in that column.
     
  • Click the funnel icon on the right to filter items by various criteria. You can filter by OS, device name, application name, package name/file path, signature, status and first/last detection date:

  • To view all items again, clear any filters and search criteria and click 'Apply'.
     

Remove unwanted entries

  • Deleting file history will only remove the log entry. The file will not be removed from the device or from any other interfaces in which it is listed (for example, the quarantine list).
  • Select the events you want to remove then click 'Clean History for File(s)' at the top:

  • Click 'Confirm' to remove the entries from the list
     

Export threat history as a CSV file

  • Click 'Security Sub-Systems' > 'Antivirus' > 'Threat History' tab
  • Click the funnel icon to filter which records are included in the report.
  • Click the 'Export' button and choose 'Export to CSV':

  • Click 'Dashboard' > 'Reports' to view the report.