How to install Xcitium Client Security on Windows, Linux and Mac devices

Open Endpoint Manager > Click 'Devices' >'Device Management' 

• This article explains how to install Xcitium Client Security (CCS) on managed endpoints.

• CCS is the client that implements security on the endpoint. It includes antivirus, firewall, host intrusion prevention, and an automatic threat containment system.

Process in brief:

• Login to Xcitium

• Click 'Applications' > 'Endpoint Manager'

• Click 'Devices' > 'Device List' > 'Device Management' 

• Select the target endpoints.

  • You can select and install on multiple devices at once, but they must all use the same operating system. E.g. all Windows or all MAC OS.

• Click the 'Install or Update Packages' button

• Select the packages you want to install and click 'Install'

• Endpoint Manager (EM) will push the installation package to the endpoints and install the application

• The endpoint will restart if so configured in installation options

Process in detail:

Use the following links to see instructions for each operating system:

• Windows devices

• Linux devices

• Mac OS devices

Windows Devices

• Login to Xcitium

• Click 'Applications' > 'Endpoint Manager'

• Click 'Devices' > 'Device List' > 'Device Management'

• There are two ways you can install CCS on the managed endpoint:

  • Use the status icon

  • Click 'Install or Update Packages'

Use the status icon

• A black shield is shown next to endpoints that do not have CCS

• Click the   icon to start the installation process:
   
• When you deploy the Xcitium Client Security agent to your endpoints a warning message appears, If you don’t have enough Xcitium AEP seats indicating that the system will switch to postpaid for overuses.
   
• You will be able to verify our firewall requirements prior to installing Xcitium Customer - Security.
   
• Run the "Server Availability Check" script to ensure your endpoints are communicating properly with the cloud servers

• Choose your installation options and click 'Install'. Click here if you need explanations of the installation options.

Use the 'Install or Update Packages' option

• Select your target devices

• Click the 'Install or Update Packages' button then select 'Install Additional Xcitium Packages':
  
  

  •   Alternatively, click on the name of the device > select 'Install or Update Packages > 'Install Additional Xcitium Packages'.
     
• Select 'Install Xcitium Client – Security'
   

  • If EM is configured to allow users to choose the CCS version, the following settings appear:
    
    
    
     

• Use default Xcitium Client – Install the CCS version which has been set as the default in Endpoint Manager.

• Version to install – Choose the version of CCS to install on the target device

  • See 'How to set the default version of the communication and security clients for Windows' for more info on this setting.
     
• Force the reboot in... - Restart the end-point a certain period of time after installation. Choice of 5, 10, 15 or 30 minutes

The following message is shown on the device if you choose ‘Force reboot’:

The device will restart automatically when the time elapses.

• Suppress the reboot- Do not restart the machine after installation. CCS will only become fully functional after the device is restarted.
   
• Warn about the reboot and let users postpone it - Show an alert to the user which advises them that their computer needs to be restarted. You can enter a custom message for the user:

• Users can restart the endpoint immediately by clicking 'Reboot now', or defer it by picking a time in the 'Remind me in' drop-down and clicking 'Postpone'.
   
• Click 'Install'.

EM will remotely install CCS on to the device. The installation becomes effective after restarting of the device as configured.

Linux Devices:

• Login to Xcitium

• Click 'Applications' > 'Endpoint Manager'

• Click 'Devices' > 'Device List' > 'Device Management'

• Select the target Linux devices using the check-boxes on the left

• Click 'Install or Update Packages' from the options at the top

• Choose 'Install Linux Packages'.
  
  
   

  •    Alternatively, click on the name of the device > select 'Install Linux Packages'.
     

• Choose 'Install Xcitium Client - Security'

• Click 'Install'

A command is sent to target endpoints to install CCS. The application will become effective immediately after installation.

Mac OS Devices

• Login to Xcitium

• Click 'Applications' > 'Endpoint Manager'

• Click 'Devices' > 'Device List' > 'Device Management'

• Select the target devices using the check-boxes on the left

• Click 'Install or Update Packages'

• Choose 'Install macOS Packages':
  
  
   

  •    Alternatively, click on the name of the device > select 'Install macOS Packages'.
     

• Choose 'Install Xcitium Client - Security'

• Click 'Install'

A command is sent to target endpoints to install CCS. The application will become effective immediately after installation.