North America
  • North America
  • Europe
  • United Kingdom
  • Asia & Pacific
  • Australia
  • South America
  • Africa
  • You Are Here: Home
  • Service Desk
Sort
Per Page
Request a new Wiki


Service Desk

How to close Service desk ticket with resolution

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
1286 views

How to setup your support email address

Category Service Desk

Released 06/15/2020
Updated 06/16/2020
2177 views

How to view and take actions on a ticket

Category Service Desk

Released 06/12/2020
Updated 06/17/2020
5060 views

How to manage ticket categories

Category Service Desk

Released 06/12/2020
Updated 06/19/2020
2441 views

How to add, register and manage users in Service Desk

Category Service Desk

Released 05/19/2020
Updated 06/17/2020
7697 views

How to create a new Service Desk ticket on behalf of a user

Category Service Desk

Released 05/19/2020
Updated 06/18/2020
10425 views

How to generate reports in Service Desk

Category Service Desk

Released 05/15/2020
Updated 06/19/2020
3264 views

How to view, assign, schedule and manage tickets

Category Service Desk

Released 05/13/2020
Updated 06/12/2020
2997 views