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Service Desk

How to close Service desk ticket with resolution

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
1813 views

How to setup your support email address

Category Service Desk

Released 06/15/2020
Updated 06/16/2020
3075 views

How to view and take actions on a ticket

Category Service Desk

Released 06/12/2020
Updated 06/17/2020
6655 views

How to manage ticket categories

Category Service Desk

Released 06/12/2020
Updated 06/19/2020
3358 views

How to add, register and manage users in Service Desk

Category Service Desk

Released 05/19/2020
Updated 06/17/2020
8194 views

How to create a new Service Desk ticket on behalf of a user

Category Service Desk

Released 05/19/2020
Updated 06/18/2020
10970 views

How to generate reports in Service Desk

Category Service Desk

Released 05/15/2020
Updated 06/19/2020
4765 views

How to view, assign, schedule and manage tickets

Category Service Desk

Released 05/13/2020
Updated 06/12/2020
4155 views