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Recent

How to create and send announcements to Service Desk staff

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
3081 views

How to create and manage charging plans

Category Service Desk

Released 06/15/2020
Updated 06/18/2020
4842 views

How to create and edit contracts

Category Service Desk

Released 06/15/2020
Updated 06/18/2020
3235 views

How to close Service desk ticket with resolution

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
2651 views

How to setup your support email address

Category Service Desk

Released 06/15/2020
Updated 06/16/2020
4330 views

How to create a new role with custom permissions and assign it to users

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
4323 views

How to add staff and assign or reassign them to roles

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
4610 views

How to manage users and their devices

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
6278 views

How to view and take actions on a ticket

Category Service Desk

Released 06/12/2020
Updated 06/17/2020
9548 views

How to manage ticket categories

Category Service Desk

Released 06/12/2020
Updated 06/19/2020
4799 views