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Recent

How to create and send announcements to Service Desk staff

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
3388 views

How to create and manage charging plans

Category Service Desk

Released 06/15/2020
Updated 06/18/2020
5337 views

How to create and edit contracts

Category Service Desk

Released 06/15/2020
Updated 06/18/2020
3556 views

How to close Service desk ticket with resolution

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
2942 views

How to setup your support email address

Category Service Desk

Released 06/15/2020
Updated 06/16/2020
4737 views

How to create a new role with custom permissions and assign it to users

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
4674 views

How to add staff and assign or reassign them to roles

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
5101 views

How to manage users and their devices

Category User and Roles

Released 06/15/2020
Updated 08/10/2022
6832 views

How to view and take actions on a ticket

Category Service Desk

Released 06/12/2020
Updated 06/17/2020
10309 views

How to manage ticket categories

Category Service Desk

Released 06/12/2020
Updated 06/19/2020
5262 views