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Recent

How to manage ticket categories

Category Service Desk

Released 06/12/2020
Updated 06/19/2020
2436 views

How to configure ticket submission in Communication Client

Category Devices

Released 06/02/2020
Updated 08/09/2022
533 views

How to add, register and manage users in Service Desk

Category Service Desk

Released 05/19/2020
Updated 06/17/2020
7692 views

How to create a new Service Desk ticket on behalf of a user

Category Service Desk

Released 05/19/2020
Updated 06/18/2020
10421 views

How to take control of an endpoint from a Service Desk ticket

Category Remote Control

Released 05/18/2020
Updated 05/18/2020
1201 views

How to view C1/Dragon and Service Desk audit logs in the portal

Category Xcitium / Xcitium Portal

Released 05/18/2020
Updated 05/21/2020
1810 views

How to generate reports in Service Desk

Category Service Desk

Released 05/15/2020
Updated 06/19/2020
3261 views

How to view, assign, schedule and manage tickets

Category Service Desk

Released 05/13/2020
Updated 06/12/2020
2993 views

How to understand the charts on the Comodo One / Dragon dashboard

Category Xcitium / Xcitium Portal

Released 05/13/2020
Updated 05/20/2020
3587 views